Virtual Urgent Care, Expertly & Affordably.

Healthcare designed for everyone, everywhere, anytime.

24/7 access to board-certified physicians and specialists. No insurance, copays or premiums required.
Join Today

Virtual Care, Expertly
& Affordably.

Healthcare designed for everyone, everywhere, anytime.

Get 24/7 access to U.S. Board-certified physicians and specialists. No insurance, copays or premiums required.
Join Today

Virtual Care, Expertly & Affordably.

Healthcare designed for everyone, everywhere, anytime.

Get 24/7 access to U.S. Board-certified physicians and specialists. No insurance, copays or premiums required.
Join Today

Your Health in Your Hands.

Phone & Video Medical Consultations

Diagnosis, medical advice and prescription medication at your fingertips via in-depth phone or video consultations with our board-certified physicians.

English & Native Spanish Speaking Physicians

Language should not be a barrier to quality healthcare. Our expansive network includes both English and  Spanish speaking physicians and specialists.

Direct Message with Medical Specialists

Need specific medical advice? How about a second opinion? Direct message with our specialists anytime.

Always Available, Always Ready to Help.

Because care can’t wait. Speak with a physician or specialist anytime, day or night 24/7/365. Healthcare on your terms without the waiting room.

How We Help

Our network of board-certified physicians and healthcare specialists are available on your schedule day or night to help diagnose and treat a wide range of symptoms and common acute conditions.

Aches & Pains

Symptoms & Conditions
  • Body Aches
  • Ear Aches
  • Headaches
  • Forehead Pressure

Allergies

Symptoms & Conditions
  • Itchy Eyes
  • Watery Eyes
  • Hay Fever
  • Sinus Congestion
  • Seasonal Allergies

Infections

Symptoms & Conditions
  • Ear Infections
  • Pink Eye
  • UTIs
  • Laryngitis
  • Sinus Infections

Stomach

Symptoms & Conditions
  • Stomach Aches
  • Constipation
  • Bloating
  • Diarrhea

Cold & Flu

Symptoms & Conditions
  • Sore Throat
  • Cough
  • Fever
  • Chest Congestion
  • Head Congestion
  • Runny Nose
  • Stuffy Nose
  • Fatigue
  • Bronchitis
  • Nausea
  • Vomiting

Skin

Symptoms & Conditions
  • Irritations/Redness
  • Eczema
  • Rashes
  • Hives
  • Bug Bites

Prescriptions

Options Available
  • Prescriptions
  • Temporary Refills

Allergies

Symptoms & Conditions
  • Itchy Eyes
  • Watery Eyes
  • Hay Fever
  • Sinus Congestion
  • Seasonal Allergies

Cold & Flu

Symptoms & Conditions
  • Sore Throat
  • Cough
  • Fever
  • Chest Congestion
  • Head Congestion
  • Runny Nose
  • Stuffy Nose
  • Fatigue
  • Bronchitis
  • Nausea
  • Vomiting

Infections

Symptoms & Conditions
  • Ear Infections
  • Pink Eye
  • Sinus Infections

Skin

Symptoms & Conditions
  • Irritations/Redness
  • Eczema
  • Rashes
  • Hives
  • Bug Bites

Stomach

Symptoms & Conditions
  • Stomach Aches
  • Constipation
  • Bloating
  • Diarrhea
* Services are available only for children 2 years and older.

Consult with a Master Degreed Counselor.

When dealing with life’s struggles, it helps to have someone to talk to. Whether it’s stress, anxiety, depression or sudden loss, we can help.

When to use:

  • Addiction
  • Anger Management
  • Anxiety
  • Caregiver Stress
  • Codependency
  • Depression
  • Grief/Loss
  • Insomnia
  • Major Illness
  • Parenting
  • Relationship Issues
  • Social Anxiety
  • Smoking Cessation
  • Stress Management
  • Substance Abuse
  • Trauma
  • This program is for short-term problem resolution, referral, and crisis intervention services.
  • The number of times you or a family member may call in for a different issue/problem is unlimited. Each issue will be handled separately, and the number of counseling sessions will be determined as clinically appropriate, based on each issue at that time.
  • Our call centers are available 24/7 to assist with in-take information and advise on how to schedule your appointment with the counselor.

Getting Started is Easy

Goodbye waiting room, hello doctor. Choose your plan and see a doctor immediately. It’s that simple.

Choose Your Plan

Select your preferred plan for expert healthcare for up to 7 family members.

  • Physician visits and specialist support
  • Up to 7 family members of your household are included with each plan
  • Live phone & video consultations and direct messaging
  • 24/7 access when you need it
Choose Your Plan

See a Doctor

Phone & video consultations 
with board-certified physicians

24/7/365

Available whenever and wherever you need care.

Less than 30 minutes

Average time from submitting a request to seeing a doctor.
Get Started

Add home diagnostics

The first of its kind °Fluent SmartExam provides your physician with  accurate information so they can quickly provide the support you need, all from the comfort of your home.

Learn More

Get Treatment

Have your prescription filled at your local pharmacy for fast, convenient treatment.

“I now have peace of mind knowing my family has immediate access to health care.”

Helen, asktimely Member

19 minutes

Average time from submitting a request to seeing a doctor.
Patient satisfaction.

93%

Save a trip to the doctor.

Options for everyone.

All plans include unlimited physician visits and specialist support for up to 7 family members. FSA and HSA eligible.

Virtual Care

Virtual Care Advanced

How it Works

Get Started

Once you join and activate your account, you can log-in into your member portal or call 866.627.0731 to schedule a consultation with a physician licensed in your state.

A care coordinator will contact you to triage and update your patient records along with all symptoms

Next, you'll consult with a physician who will help recommend a treatment plan. If a prescription is necessary, it will be sent to a pharmacy of your choice.

Post visit, the doctor will update your records which you can securely access 24/7 in your member portal.

Commonly Asked Questions

Do I talk to “real” doctors?
Yes. Members only talk to actual doctors who are state-licensed family practitioners, primary care physicians, internists, and pediatricians. When members request a consult, they will be connected with a doctor licensed and practicing in their state.
Is asktimely for emergency situations?
asktimely is only for non-emergency medical issues. Members should not use it if they are experiencing a medical emergency. Please dial 911 if you are having a medical emergency. asktimely is also not intended to replace a member’s primary care physician.
What type of doctor or specialist can I speak with?
Members can talk to a doctor directly. Our doctors are licensed in internal medicine, family medicine, and pediatrics. A doctor may also provide guidance on the type of specialist a member should see.
Can I use it for my family?
The primary member and 7 immediate family members of your household will have access to consults.
Can I get a prescription
A prescription is not guaranteed. It is up to the doctor to recommend the best treatment. Doctors will submit your prescription directly to the pharmacy of the member's choice. Doctors will never issue prescriptions for substances controlled by the DEA and certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac, Percocet, Oxycodone, and Zoloft. Non-therapeutic drugs such as Viagra and Cialis are not prescribed by network doctors.
How are prescriptions sent to the pharmacy?
asktimely does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of the member's choice.
Is my electronic health record kept private?
Health records are kept private, secure, and on a HIPAA-compliant platform in order to protect members’ personal information. Only members can determine who can see the information in their records.
Can I be turned down for a pre-existing condition?
No, members are not turned away because of pre-existing conditions. askTimely is not insurance.

Contact us for further assistance

asktimely: Virtual Urgent Care, expertly and affordably.

Join Today